Discovery
Beta, by invitation with built-in intelligenceLearn what customers need before you build. Discovery walks your team through product discovery, and its agent answers from your own interviews and product data, with the evidence for every point.
What is Discovery?
Discovery is a product discovery tool for product teams. You set a goal, add what customers told you and what your numbers show, and ask the discovery agent what it means. Every answer points to the interview or data set behind it, and the opportunities you find go on a roadmap.
Who is it for?
Product managers, designers and engineers who talk to customers and decide what to build next. It works for one team or several in an organisation, each with its own goals and roadmap.
How does it work?
Four steps, from a question to a plan. The film shows the agent at work.
Set a goal
A goal is the question your team wants answered, such as “Why do customers leave after a failed payment?”
Add interviews and product data
Write up what customers tell you, and add the numbers that show what they do: type a few values, or upload a CSV or Excel file from your analytics tool.
Ask the agent
It reads your interviews and data, answers with the evidence for each point, and tells you when a belief isn't supported.
Plan on the roadmap
Add the opportunities you find to a roadmap, month by month. Their evidence stays attached for everyone to see.
An illustration of the discovery agent: a team asks why customers leave after a failed payment. The agent reads three interviews and one data set, answers with the evidence for each point, shows that a belief about price isn't supported, and proposes an opportunity the team adds to the roadmap.
How is Discovery different?
Most teams keep what customers say in a research repository, a general AI chat or spreadsheets. Here is what changes with Discovery.
| What you need | Discovery | Research repository | General AI chat | Spreadsheets and sticky notes |
|---|---|---|---|---|
| Ask questions across all your interviews | Yes, and your product data too | You search and tag them yourself | Only what you paste in each time | You read them yourself |
| See the evidence behind each answer | Yes, each point names its interview or data set | Through the tags you added | Only if you ask for sources | If you noted it |
| Hear when a belief isn't supported | Yes, the agent says so | No | Only if you ask | No |
| Turn findings into a plan | Yes, on a roadmap with the evidence attached | In another tool | In another tool | By hand |
Questions
- What does Discovery cost?
- Discovery is free while it's in beta.
- Who can see my workspace?
- Only you and the people you invite to your organisation. Each person's role decides what they can do.
- Where is my data stored?
- In Cloudflare's EU jurisdiction. When you ask the agent, your question and the parts of your workspace it reads go to Eden AI, in France, and to the model's provider, to write the answer.
- Which AI does Discovery use?
- A large language model, reached through Eden AI. The Ask the agent page names the model's provider before you ask.
- How do I join?
- Ask to join on the home page. Once we approve, we email you a personal invitation code.
Help shape Discovery
We're sharing an early version of Discovery with a small group of product teams, by invitation only.